Westchase Painting Company LLC
Effective Date: April 17, 2026
Last Updated: April 21, 2026
Website: https://www.westchasepainting.com
Phone: +1 (813) 320-8710
Address: 8770 Huntfield Street, Tampa, Florida 33635
Email: [email protected]
1. INTRODUCTION
Westchase Painting Company LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.westchasepainting.com (the "Site") or use our services, including our SMS messaging program (the "Program").
By using our Site or services, or by opting into our Program, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Site and opt out of the Program by texting "STOP" to any message you receive from us.
2. INFORMATION WE COLLECT
We may collect the following categories of personal information:
a) Information You Provide Directly
· Full name
· Phone number (including mobile numbers for SMS communications)
· Email address
· Physical address or service location
· Project details (type of project, property type, scope of work)
· Payment information (processed securely through third-party payment processors)
b) Information Collected Automatically
· IP address
· Browser type and version
· Pages visited and time spent on Site
· Referring URLs
· Device information (operating system, device type)
c) Information from Communications
· Records of calls, texts, emails, or form submissions you send to us
· SMS opt-in consent records (including method and timestamp of consent)
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
· To respond to your estimate requests and inquiries
· To schedule and coordinate painting services
· To send appointment confirmations, reminders, and project updates
· To send SMS/MMS messages as part of our SMS Program (with your express consent)
· To send promotional offers and service announcements (with your consent)
· To process payments and maintain billing records
· To improve our website, services, and customer experience
· To comply with applicable legal and regulatory obligations, including A2P 10DLC carrier requirements
· To protect the rights, property, and safety of our Company, our customers, and the public
4. SMS / TEXT MESSAGING — SPECIFIC DISCLOSURES
In compliance with A2P 10DLC carrier requirements, CTIA Messaging Principles and Best Practices, and The Campaign Registry (TCR) standards, we make the following specific disclosures regarding our SMS Program:
4a. Consent to Receive SMS Messages
By providing your mobile phone number and opting into our Program, you expressly consent to receive autodialed, automated, and/or manually dialed text messages from Westchase Painting Company LLC at the phone number you provide. Your consent to receive SMS messages is not a condition of purchasing any service from us.
4b. Types of SMS Messages You May Receive
With your express consent, we may send text messages regarding:
· Appointment confirmations, reminders, and scheduling updates
· Free estimate follow-ups and project-related communications
· Service announcements and promotional offers
· Customer service responses and support communications
4c. Opt-Out of SMS Messages
You may opt out of our SMS Program at any time by replying "STOP" to any text message you receive from us. Upon receipt of your "STOP" request, we will confirm your unsubscribe status via a single reply text message. You will no longer receive text messages from the Program following this confirmation.
4d. Message Frequency
Message frequency varies based on your interactions with us and the status of any active project.
4e. Data Rates
Message and data rates may apply to all text messages sent to and received from you, depending on your wireless service plan. Please contact your mobile carrier for details.
4f. No Mobile Information Shared for Marketing
No mobile information (including your phone number) will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
4g. SMS Consent Data Sharing
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services necessary to operate our Program ("SMS Aggregators"). Our SMS Aggregators are bound by contractual obligations to use your opt-in data and consent solely for the purpose of delivering our text messages.
All text messaging originator opt-in data and consent is excluded from any information sharing described in this Privacy Policy. This information will not be shared with any third parties beyond the SMS Aggregators identified above.
4h. Carrier Liability
Carriers are not liable for delayed or undelivered text messages. Westchase Painting Company LLC does not guarantee that all mobile carriers will support the Program.
4i. Campaign Registration
Our SMS Program is registered with The Campaign Registry (TCR) and is operated in compliance with all applicable A2P 10DLC carrier requirements.
5. HOW WE SHARE YOUR INFORMATION
Westchase Painting Company LLC does not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We may share information with subcontractors and service providers who assist us in operating our business, including scheduling software, payment processors, CRM systems, and SMS aggregator services. These providers are bound by confidentiality obligations and are only permitted to use your information to support our services and the Program.
Legal Compliance
We may disclose information when required by applicable law, court order, governmental authority, or regulatory requirement, including compliance with TCPA, FCC regulations, and A2P 10DLC requirements.
Business Protection
We may disclose information to protect the rights, property, or safety of Westchase Painting Company LLC, our customers, or others.
SMS Opt-In Data
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding SMS Aggregators as described in Section 4g above.
6. COOKIES AND TRACKING TECHNOLOGIES
Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of our Site.
7. DATA RETENTION
We retain your personal information for as long as necessary to:
· Fulfill the purposes described in this Privacy Policy
· Comply with our legal and regulatory obligations
· Resolve disputes and enforce our agreements
SMS opt-out records (including phone number, opt-out date, and consent status) are retained for a minimum of 10 years in compliance with applicable federal and state regulations governing electronic communications.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us at [email protected].
9. YOUR RIGHTS AND CHOICES
You have the following rights and choices regarding your personal information:
· Access: Request a copy of the personal information we hold about you
· Correction: Request correction of inaccurate or incomplete information
· Deletion: Request deletion of your personal information, subject to applicable legal retention requirements
· Opt-Out of SMS: Text "STOP" at any time to unsubscribe from our SMS Program
· Opt-Out of Marketing: Contact us directly at [email protected] to opt out of promotional communications
To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within the timeframes required by applicable law.
10. CHILDREN'S PRIVACY
Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information. Contact us at [email protected] if you believe we may have collected information from a child under 13.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated by posting an updated version to our Site with a revised "Last Updated" date. Your continued use of our Site, services, or participation in the Program after any such changes constitutes your acceptance of the revised Privacy Policy.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, our SMS Program, or our data practices, please contact us:
Westchase Painting Company LLC
· 8770 Huntfield Street, Tampa, Florida 33635
· +1 (813) 320-8710